Returns & Exchanges

At Unique Leather Bracelets, we want you to love your purchase. That’s why we offer a 90-Day No-Hassle Return Policy under the conditions outlined below.

Eligibility for Returns & Exchanges

You may return or exchange your item within 90 days of purchase if it meets the criteria for an Order Protection Claim under these conditions:

  1. Stolen: If your item was stolen during transit.
  2. Delivered but Not Received: If the carrier marks the package as delivered but you did not receive it.
  3. Lost: If your package was lost during transit.
  4. Damaged: If the item arrived damaged.
  5. Wrong Item: If you received an incorrect item.
  6. Wrong Address (Carrier Error): If the carrier delivered the item to the wrong address.

If your return qualifies under these conditions, please file a claim using our FREE Order Protection service provided by OrderProtection.com.

Final Sale Policy:
If the conditions for a claim are not met, the sale is considered final. In such cases, we reserve the right to issue store credit as the final resolution.

Conditions for Return

  • Items must be unused, in their original condition, and in their original packaging.
  • A tracking number must be provided for verification when shipping the return.
  • Unique Leather Bracelets is not responsible for returns without a valid tracking number that are not delivered or are lost in transit. In such cases, we reserve the right to issue store credit for the original purchase amount as the final resolution.

Thank you for your understanding and cooperation in ensuring a smooth return process.

Non-Returnable Items

  • Gift Cards
  • Final Sale Items

How to Start a Return or Exchange

  1. Determine Eligibility:
    Review our policy to ensure your situation qualifies under the Order Protection Claim conditions:

    • Stolen
    • Delivered but Not Received
    • Lost
    • Damaged
    • Wrong Item
    • Wrong Address (Carrier Error)

  2. File a Claim:
    If your order qualifies, file a claim through our FREE Order Protection service provided by OrderProtection.com.

  3. Other Circumstances:
    If your situation falls under one of the following conditions and does not meet eligibility for an Order Protection claim:

    • Wrong Address (Customer Error): Address provided during checkout was incorrect.
    • Returned to Sender: The package was returned to us by the carrier.
    • Defective Item: The product has a defect not related to shipping damage.
    • Carrier Did Not Receive: The carrier has no record of picking up the package.
    • Product Not as Described: The item does not match the description provided at the time of purchase.
    • Late Shipping: Delivery was delayed beyond the estimated timeframe.
    • Missing Items: Part of the order was not included in the shipment.

    We reserve the right to issue store credit for the original purchase amount as the final resolution.

  4. Contact Us for Assistance:
    For defective items or situations that do not qualify under the conditions above, contact us at orders@unique-leather-bracelets.com for further assistance.

By following these steps, we aim to ensure a fair and hassle-free resolution for your return or exchange. Thank you for your cooperation!

Important Notes

  • Return shipping costs are the responsibility of the customer and are non-refundable.
  • For non-eligible claims, items may qualify for store credit at our discretion.
  • We are not responsible for returns without a valid tracking number as proof of delivery.

Thank you for choosing Unique Leather Bracelets! We’re here to help you shop with confidence.